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Exchange Policy

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Exchange Policy

Every Kyomi creation is handcrafted once and never repeated. This philosophy defines our promise — each jewel is a singular work of art, reserved exclusively for its rightful owner. Because of this uncompromising individuality, once a piece has been confirmed or purchased, we do not offer refunds or exchanges. Your relationship with Kyomi extends beyond purchase. We offer complimentary cleaning, polishing, and maintenance during the first year, and lifetime service support thereafter. Repairs, resizing, or restoration beyond warranty are evaluated case by case, ensuring your piece remains as timeless as when it was first reserved.
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