Privacy policy

Our Commitment to Privacy

At Kyomi, trust and discretion form the foundation of our relationship with every client.
We are committed to safeguarding your personal information and ensuring that it is handled with transparency, confidentiality, and care.

This Privacy Policy outlines how we collect, use, and protect your data across our digital platforms and concierge services.

 

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Information We Collect

We may collect the following types of information to serve you better:

• Personal details: name, email, contact number, and address provided during enquiry or appointment.

• Preference information: style, gemstone, or design interests shared with our concierge.

• Digital interactions: non-identifiable data such as device type, browser, and browsing patterns for performance and analytics.

 

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How We Use Your Information

Your information is used to:

• Respond to enquiries and schedule appointments.

• Provide personalized product recommendations and services.

• Maintain records for billing, logistics, and after-sales support.

• Improve our website and client experience.

We will never sell, rent, or disclose your personal data to third parties for marketing purposes.

 

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Data Protection & Security

All information shared with Kyomi is stored securely on protected servers with controlled access.
We employ encryption, monitoring, and periodic security audits to ensure data integrity.

Our teams are trained to handle personal data with discretion and in accordance with international privacy best practices.

 

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Cookies & Analytics

Our website uses cookies to ensure optimal navigation and user experience.
Cookies help us analyze anonymous traffic patterns and improve usability — they do not store personal information.
You may choose to disable cookies through your browser, though some features may not function as intended.

 

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Third-Party Services

To facilitate our services, we may partner with trusted third-party providers such as payment gateways, analytics platforms, or logistics companies.
These partners operate under their own privacy policies and are carefully vetted for compliance and integrity.

 

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected — including legal, accounting, or archival requirements.
Once no longer required, your data is securely deleted or anonymized.

 

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Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of inaccurate or outdated information.

• Withdraw consent for communication or processing at any time.

All such requests can be made to concierge@kyomiluxejewels.com, and will be addressed with priority and discretion.

 

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Updates to Policy

Kyomi may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes.
Revisions will be posted on this page, and significant updates will be communicated through appropriate channels.

 

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Contact Us

For privacy-related queries, please reach us at:
📩 concierge@kyomiluxejewels.com
📍 Kyomi Boutique — Phoenix Mall of Asia, Bengaluru, India

We value the trust you place in us and pledge to protect your privacy as diligently as we craft our jewels — with precision, respect, and integrity.